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Help Desk Specialist
Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into Hinesville, Georgia Aspire has delivered state-of-the-art behavioral healthcare and is regularly sought out both statewide and nationally as an expert in the field. With its mission of providing the highest quality of compassionate, comprehensive, and cost effective integrated behavioral healthcare, Aspire, through its more than two dozen campus locations provides a comprehensive continuum of services for children, adolescents, adults, seniors, and families. Through innovative, resourceful treatment and recovery approaches Aspire offers individuals and families the opportunity to "aspire" to healthier, happier, and more independent lives. Aspire employs more than 1,200 professionals and paraprofessionals dedicated to Saving Lives, Transforming Communities and Changing the World
Who You Are: You're a leader looking for an opportunity to define your own career path, connect with a supportive community of health professionals like you, and increase your earning potential. You have a passion for working in different care settings and making a difference in lives.
Job Purpose: As the Help Desk Specialist at Aspire Health Partners, your job purpose is provide professional and courteous end user technical support in a fast paced team oriented environment
Job Functions
Assist in all aspects of the management and maintenance of the Company, multi-campus Window based network.
Build, configure, repair and maintain workstations and laptops.
Respond to requests for technical assistance in person, via phone and electronically.
Move equipment as necessary.
Train and support end users in all aspects of systems operation.
Most importantly, all functions must be completed while maintaining high standards of ethical and professional conduct while adhering to all company policies and procedures.
Position qualifications: Ability to receive and maintain a(n)
Level II Background clearance
Acceptable Motor Vehicle Registration driver's license record in accordance with the underwriting guidelines set by Aspire insurance company as described in the AHP Corporate Transportation Policy 3.9.1
High School diploma or equivalent
AA degree in computer-related preferred
Technical certifications (A+, MCP) a plus
ALL the benefits and perks you need for you and your family:
We are committed to providing our employees with the support they need. At Aspire Health Partners, we offer eligible staff an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
Medical, Dental, Vision, Basic Life & Supplemental Insurance, Flexible Spending & Health Savings Accounts
Paid Time Off (PTO) (2.5 weeks your first year, up to 6 weeks at 14+ years)
Paid Diversity & Floating Holidays (2)
Paid Holidays (6)
403(b) 50% employer match up to 10% (3-year vesting cliff)
Employee Discounts including Tickets, Retail, Hotel, Car Rental/Purchase
Short-Term & Long-Term Disability Insurance
HRSA Loan Forgiveness
Employee Assistance Plan (EAP)
Will preparation
Funeral Planning
Concierge Services & Travel Assistance
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Hospitals and Health Care
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